25.11.05

Help?

I have a new printer. Specifically, this one.

When I try to run a test print, it repeatedly spits out blank sheets of paper that haven't been printed on at all, even though I can hear the printhead chugging down its guide and the ink cartridges are all installed properly. It's done this four times now.

What am I doing wrong?

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3 Comments:

At 11/25/2005 6:20 am , Blogger wahj said...

check printer heads again. protective film removed?

 
At 11/25/2005 6:36 am , Blogger Tym said...

A-ha! So according to the Brother helpline, running the cleaning and testprint process 4 times isn't enough. One may have to:

a) Release each cartridge, jiggle them carefully, then re-insert them into their respective bay, making sure they're clicked into place.

b) Repeat the cleaning/testprint process another 4-5 times (making it 9-10 in all, I dunno, I lost count) before the test prints start looking the way they do in the manual.

And here I thought overdoing the cleaning/testprint process might damage the cartridges.

wahj > That was my first guess too, but the way this thing is set up, there's no protective film over the printhead to be removed.

 
At 11/25/2005 10:43 am , Blogger cole. said...

did u see the words 'invisible ink' on the ink cartridges?

:D

 

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